We offer a 30 day satisfaction guarantee for all first orders. If you're not 100% satisfied with our service, for any reason, we'll get you a full refund or exchange, No Fuss about it! Refund requests must be made directly to within thirty (30) days of the date of shipment.

Certain items are exempt from being returned: Any used items (how would you like it if you got a used filter!) and gift cards. Only regular priced items may be refunded, sale or promotional items will be refunded at the reduced promotional rate.

Please contact us directly at 800.706.3458 or send us an email at for any questions about our return policy.